Bronwen Bridge is the trading name of Ruth Bridge, a sole trader based in Manchester, England. I respect your privacy and am committed to keeping your personal information secure.

This policy explains what information I collect through the Bronwen Bridge website and how I use it.

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Information I collect

When you contact me through the website, I may collect:

• your name

• email address

• telephone number

• wedding date

• details about your enquiry and the information you choose to include in your message

• how you heard about Bronwen Bridge

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If you request a welcome pack, I may also collect your contact details and your preferences regarding future marketing communications.

During the bespoke process, I may collect additional information needed to design and make your gown, such as measurements, fitting information and design requirements.

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How I use your information

I use your information to:

• respond to enquiries and questions

• arrange consultations and appointments

• communicate with you about your bespoke gown

• provide and manage my services

• send information you have specifically requested, such as a welcome pack

• send marketing communications where you have given your consent

• maintain appropriate business records

• understand how people use my website and improve it

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I only collect and use information where I have a lawful basis to do so. This may include taking steps at your request, fulfilling a contract, complying with legal obligations, pursuing legitimate interests, or obtaining your consent where required.

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Marketing

If you choose to opt in to receive marketing communications, I may use your email address to send occasional updates, news or information about Bronwen Bridge.

Marketing consent is optional and can be withdrawn at any time. You can do this by contacting me directly or using the unsubscribe option included in marketing emails.

Your decision not to receive marketing will not affect any enquiry or service you have requested.

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Website analytics and cookies

This website is hosted through Wix and may use cookies and similar technologies that are necessary for the website to function and to help me understand how visitors use the site.

I may use Wix Analytics or similar analytics tools to understand website traffic and improve the website. Where consent is required for non-essential cookies, this will be requested through the website's cookie settings.

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Who I share your information with

I do not sell or rent your personal information.

Your information may be processed by trusted service providers that I use to operate my website and business, such as Wix and email or other technology providers. These providers only receive information where it is necessary for the service they provide.

I may also disclose information where required to do so by law.

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How long I keep your information

I keep your personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including maintaining business and financial records and dealing with enquiries or services provided.

When information is no longer required, I will securely delete it where appropriate.

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Your rights

Under UK data protection law, you have rights concerning your personal information, including the right to request access to the information I hold about you, ask for inaccurate information to be corrected, and in certain circumstances request that your information is deleted or its use restricted.

Where I rely on your consent, you can withdraw that consent at any time.

If you have any questions or would like to exercise your rights, please contact me at:

[your email address]

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.

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Changes to this policy

I may update this privacy policy from time to time. The latest version will always be available on this page.